Assistant Quality Manager

Fibertex Personal Care is one of the world’s largest manufacturers of spunbond/spunmelt nonwoven fabrics for the hygiene industry.  Throughout our Innowo Print business, we possess a unique print technology, where colors and images are printed directly on many types of nonwoven materials.  In Asheboro, North Carolina we print on nonwoven and provide our customers with key components for baby diapers, feminine care, and adult incontinence care products.

In the Fibertex Personal Care Group, trust and reliability are our most precious assets.  We behave in a professional and responsible manner both in business and society in general.  We take pride in our reputation for outstanding leadership, innovation, and expertise.  Our employee’s use their creativity and talent to invent new solutions, meet new demands, and off the most effective services and products in the industry.

Position Summary

The Assistant Quality Manager is a highly valued member of the Fibertex Personal Care team and is responsible for critical activities including coordinating the implementation, auditing, managing, and continuous improvement of quality management systems throughout the production process to ensure that products and services are consistent with Fibertex Personal Care´s established standards, customer and product specifications, and production goals.

Responsibilities

• Under direct supervision of Quality Manager, assist with development of quality training for employees.
• Conduct and prepare Quality related metrics for review (Non-Conforming Material Report, Customer Complaints, Returned Merchandise Authorization, and Scrap Percentages) including maintenance and review of leading and lagging indicators of quality.
• Under direct supervision of Quality Manager, review new customer or product specification prior to acceptance and setup in Enterprise Resource Planning system.
• Review local and global procedures/Standard Operating Procedures (SOP) for improvement and revision.
• Oversee activities related to internal audits, customer audits, and third-party quality control and assurance audits. Track non-compliance and timely closing of non-conformances found through audits. Report to the Head of Departments, Quality Manager, Quality and Environmental Engineer and/or Managing Director to obtain guidance on developing corrective actions and verifying the implementation of these.
• Handle customer complaint with solid root cause analysis, validation of changes and perform risk assessment for product retrieval from customers. Analyze/review effectiveness of corrective and preventative actions.
• Ensure waste management and quality management procedures are properly implemented, documented, and in compliance with Fibertex, local authorities and customer requirements.
• Responsible for product acceptance and disposition (release for shipment or scrap) to ensure product quality conforms to customer requirements and local legal compliance.
• Support quality improvement initiatives including process and product characterizations that lead to continuous / cost improvements, ensure compliance with requirements from customers, authorities and corporate standards.
• Apply knowledge and implementation experience of ISO 9001 standards in manufacturing environment.
• Apply hands-on experience in quality techniques including statistical process control (histogram or Anova test), Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), inspection systems, calibration systems, and design of experiments.
• Provide presentations in writing and in person up and down the organizational hierarchy to include corporate and cross-functional teams.
• Use Microsoft Excel, Word and PowerPoint to develop reports, spreadsheets, and presentations.
• Determine and recommend lab equipment and consumable items to be purchased based on the product portfolio to be produced, lab testing requirement and project budgets.
• Support and facilitate trials, develop samples, and prepare trial reports.
• Well verse with change control management (IQ, PQ, OQ etc.)

Minimum functional and technical skill requirements:

• Certification in internal quality auditor and/or Six Sigma Green Belt.
• Must possess knowledge and implementation experience of ISO 9001 standards in manufacturing environment.
• Overseeing activities related to internal, customer, and third-party quality control and assurance audits in hygiene or engineering manufacturing environment.
• Hands-on experience in quality techniques including statistical process control (histogram or Anova test), Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), inspection systems, calibration systems, and design of experiments.
• Pose proactive mindset rather than reactive
• Strong computer experience with Microsoft Excel, Word and Power Point and the ability to develop reports, spreadsheets, and presentations required.

Minimum education and experience requirements:

Bachelor’s degree in Mechanical, Manufacturing, Industrial Engineering, related field or equivalent and 5 years of relevant work experience.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; mechanical, electrical, and pressurized equipment, including hazardous materials and fumes/odors.  The noise level in the work environment is usually moderate and will comply with government regulations regarding hearing protection.

Our Commitment to Diversity and Inclusion

At Fibertex Personal Care, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best.

We are committed to fair and equal treatment of employees and applicants.  We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.

In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant because of race, color, religion, sex, sexual orientation, gender, gender identity and expressions, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, status as a parent, military or veteran status or other non-merit based factors.

We are committed to furthering the principles of Equal Employment Opportunity (EEO) and our goal is to fully utilize female, minority, disabled and covered veteran individuals at all levels of the workforce.  Fibertex is a place where all can grow their careers.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

We will provide reasonable accommodations throughout the application, interviewing and employment process.  If you require a reasonable accommodation, contact us.

Fibertex is an E-Verify employer.  This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, and terminations, working conditions, compensation, benefits, another terms and conditions of employment.

Fibertex adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with Fibertex policies which are in place to safeguard our employees, suppliers, and customers.

Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.